Do I need a doctor’s referral to receive treatment?

Thanks to Direct Access, you do not need a doctor’s referral or prescription to receive treatment from a physical therapist. Direct Access is the legal right that enables patients in all fifty states and the District of Columbia to access physical therapy services and programs directly.

Do keep in mind that Direct Access does not apply to insurance carriers, who may require a referral or prescription. Reach out to your insurance provider to confirm the details.

Can I go to any physical therapy clinic I want?

Absolutely! According to “The Patient’s Bill of Rights” law, you can choose what physical therapy clinic you want for your care. While physicians or insurance carriers may recommend a specific clinic, you are not obligated to follow their suggestions. Your fundamental patient rights protect your ability to make informed decisions about your treatment and ensure you are treated with respect and confidentiality.

Choose Revive Physical Therapy for accessible, personalized care tailored to your unique needs. Start your journey towards improved health and sports performance today!

How can I make an appointment?

At Revive Physical Therapy, we understand the importance of flexibility and convenience when it comes to managing your healthcare needs. That’s why we’ve made scheduling an appointment at our Burgaw and Wallace, NC location a seamless and hassle-free experience. With various appointment times, including morning and evening options, we’re committed to accommodating your busy schedule.

To book your appointment, give us a call in Burgaw at (910) 789-4770 or Wallace at (910) 285-7388 or click here to request an appointment through our user-friendly online platform. Our dedicated team is ready to assist you and answer any questions.

How is my progress measured?

Our physical therapists know the importance of measuring your impairments and functional limitations so we can better design a customized treatment plan and more easily track your progress during the course of your treatment.

We’ll look at objective measurements of your physical capabilities, including specific tests of fitness such as the following:

  • Heart rate and blood pressure
  • Range of motion
  • Strength (i.e., power, speed, endurance)
  • Functional mobility
  • Coordination and agility

We’ll also look at impairments that can impact your comfort and physical ability, including the following:

  • Pain
  • Swelling
  • Weakness
  • Loss of motion
  • Paresthesias (prickling or tingling sensations)

Functional limitations are the final piece of the puzzle. These limitations affect your ability to do everyday tasks like the following:

  • Sitting
  • Standing
  • Squatting and lunging
  • Walking and stepping up and down
  • Running and jumping

By tracking your overall fitness markers, physical impairments, and functional abilities throughout the course of your treatment, our physical therapists have an objective picture of your progress, allowing us to adjust your treatment plan accordingly.

However, we also want to hear from you. Your feedback and personal assessments are an invaluable part of this process, as they help us more fully understand your improvements, regressions, or stagnation. If your therapy deviates from its expected path, our therapists will reassess the situation and make necessary adjustments or recommendations for further evaluation or treatments.

Our ultimate goal is to help you notice tangible improvements in your performance, functionality, and overall well-being. Tracking your impairments, limitations, and progress are all key to accomplishing that goal.

You can trust our evidence-based expertise to help you achieve your sports and fitness goals!

How long is each appointment going to be?

Appointment durations vary based on individual needs. That said, initial sessions typically last between 1 hour and 1 hour and 15 minutes. Subsequent sessions generally range from 45-60 minutes.

Generally speaking, your therapist will want to see you more often in the early stages of your therapy, as this will help them assess your progress and confirm you’re on the right treatment plan. At first, you’ll likely attend sessions twice a week, then space them out as you proceed through treatment.

Our therapists will work with you to determine the best length and frequency of your appointments to ensure your optimal progress.

Will my insurance cover the cost of treatment?

We understand that navigating insurance can be complex, which is why our team at Revive Physical Therapy is here to help answer your questions and provide guidance. We recommend contacting your insurance carrier to confirm coverage based on your specific policy.

You can also visit our insurance plans page for more information or contact our Burgaw or Wallace, NC physical therapy office for assistance.

For your convenience, we provide a variety of payment alternatives.

What if I do not have insurance?

At Revive Physical Therapy, we believe that everyone deserves access to quality care, regardless of their insurance status. For patients without insurance, we offer cash-based options and payment plans payable at the time of service. Don’t hesitate to contact our Burgaw or Wallace, NC clinic to discuss costs and payment arrangements.

Your well-being is our priority, and our dedicated team at Revive Physical Therapy is committed to guiding you through every step of your physical therapy journey.

What should I do to prepare for my first appointment?

We’re dedicated to ensuring your experience at our Burgaw and Wallace, NC physical therapy clinic is as smooth and hassle-free as possible. To help you prepare for your first visit, read over this list of essential items and information, all of which will help maximize your time during your initial visit:

  • If you’re using insurance, please have your insurance information available when you call us to schedule your appointment.
  • Complete our online patient forms, print them out, and bring them to your appointment. If you’re unable to do so or lack access to a printer/computer, please arrive early to complete these forms at our office.
  • Arrive at least 15 minutes before your appointment to finalize any remaining paperwork and ensure a timely start to your evaluation.
  • Wear comfortable clothing that provides easy access to the areas requiring treatment.
  • Bring your insurance information (we will make a copy of your card) if you plan to use insurance for your treatment.
  • Provide any relevant referrals, prescriptions, and test results from your referring physician, nurse practitioner, or physician assistant.
  • Regarding automobile accidents or worker’s compensation claims, please bring the contact information for your case manager or insurance adjuster and the claim number.

At Revive Physical Therapy, we are committed to delivering exceptional care and support throughout your physical therapy journey.

We look forward to welcoming you to our clinic!

What if I need to cancel my appointment?

We understand that sometimes circumstances make attending your scheduled appointment difficult or impossible. In the event of illness or an emergency, please notify our clinic at least X hours before your appointment time to avoid any inconvenience.

Please note that a non-refundable charge of X dollars will be applied to missed appointments that have not been rescheduled at least X hours in advance.

At Revive Physical Therapy, we want to accommodate all our patients while maintaining a smooth and efficient schedule. Thank you for your understanding and cooperation.

What should I know about physical therapy?

Physical therapy is a comprehensive, hands-on approach to relieving pain, restoring function, and improving performance. Our therapists want to help you achieve optimal results in your fitness training, athletic pursuits, and overall health.

The physical therapists at Revive Physical Therapy are experts in movement and the musculoskeletal system. By evaluating your movement patterns, we can help you prevent injury, maximize your training, prepare for and recover from surgery, reduce pain, and restore your body’s full functionality.

We accomplish these goals through a wealth of non-invasive, drug-free techniques, including manual therapy, therapeutic exercise, modalities, and specialized equipment–all backed by science.

Whether you’re recovering from an injury, looking to level up your athletic training, or simply want to improve your overall health and well-being, physical therapy can help. We’ll tailor your treatment plan to meet your needs and goals, then work with you to implement it successfully.

Our experts are here to guide you on your journey to optimal health and wellness. Contact Revive Physical Therapy today to schedule an appointment.

What do physical therapists do?

Revive Physical Therapy’s team of highly skilled physical therapists is committed to improving your fitness and quality of life through personalized care backed up by research. We accomplish this goal through the use of different treatment approaches, including the following:

  • Tailored, targeted exercises
  • Manual therapy, including joint mobilizations and soft tissue manipulation
  • Modalities such as electrical stimulation, ultrasound, or light therapy

Our therapists will also provide you with detailed information about your condition, including prevention measures, postural adjustments, and more. If you’ve been injured or undergone surgery, we’ll help you rehabilitate afterward and develop return-to-activity schedules so you don’t risk re-injury.

Can I choose any physical therapy clinic for treatment?

Absolutely!

The Patient’s Bill of Rights empowers you to select the physical therapy clinic of your choice. You are not obligated to follow a physician’s recommendation; no medical practitioner, insurance company, or other entity can force you to attend a specific clinic.

We provide a proactive, results-oriented environment with well-trained, knowledgeable staff. We’re confident that Revive Physical Therapy will provide the highest quality care to help you achieve your goals.

Do I need a doctor’s referral for physical therapy treatment?

No, you don’t!

Thanks to Direct Access regulations, you can visit a physical therapy clinic of your choice and receive the treatment you need without a prescription or referral from a doctor. All fifty states, the District of Columbia, and the US Virgin Islands now grant patients “direct access” to physical therapy services, including evaluations and treatments.

Revive Physical Therapy in Burgaw and Wallace, NC offers results-driven physical therapy. Our approach to treatment is backed by the latest research in our field. No matter your health, functionality, and fitness goals, we’ll help you achieve them.

What should I do to prepare for my first appointment?

To make sure you get the most out of your first appointment at Revive Physical Therapy, here are a few things you can do to prepare:

  • Fill out your forms ahead of time: Please print out our patient forms, complete them, and bring them with you for your initial evaluation. If you cannot do this or do not have access to a printer/computer, please allow extra time to fill these out upon arrival.
  • Arrive early: Please arrive at least 15 minutes early to complete any remaining paperwork to maximize your time with one of our experts.
  • Bring any relevant medical information: If you have seen a physician or other healthcare provider for your condition, please bring any medical records or notes to your appointment. This will help our physical therapists better understand your condition and develop your personalized treatment plan.
  • Bring insurance information: If you intend to use insurance, please bring your insurance information so we can make a copy of your card for our records.
  • Wear comfortable clothing: Please wear loose, comfortable clothing that allows for ease of movement. This will allow our physical therapists to perform a thorough physical assessment and develop a tailored treatment plan.
  • Know what you want to accomplish: Our approach works best if you clearly understand your goals. Spend time thinking about what you hope to achieve during our time together. This information will help us develop a customized plan to suit your needs.
  • Come with questions: We encourage you to come to your first appointment with any questions or concerns. Our physical therapists are happy to explain your treatment and condition so you can get the most out of your treatment.
  • Motor Vehicle and Workers Comp: In case of an automobile accident or worker’s compensation claim, bring any case manager or insurance adjuster’s contact names, phone numbers, and claim numbers.
What kind of clothing should I wear for appointments?

You can expect to move when you come into an appointment at Revive Physical Therapy! For that reason, it’s important to wear comfortable, loose-fitting clothing and appropriate footwear, such as sneakers or athletic shoes.

Dress as you would when you’re headed to the gym, and you’ll be ready to kick-start your treatment or training.

What office policies should I be aware of?

It’s important that you understand our office policies so you can focus on your physical therapy, not administrative concerns. Please take note of the following policies:

  • Appointment cancellation policy: We understand that sometimes appointments need to be rescheduled or canceled. Please let us know at least XXX hours in advance if you need to cancel or reschedule your appointment to avoid a cancellation fee.
    Any missed appointments that have not been rescheduled at least XXX hours in advance will result in a non-refundable charge of XXX dollars.
  • Payment policy: Payment is due at the time of service. We accept various forms of payment, including cash, check, and credit card. Please let us know if you have any questions or concerns about payment.
  • Insurance policy: We accept most insurance plans and will work with you to ensure that you receive the best possible care within the confines of your insurance coverage. Please bring your insurance card to your appointment, and let us know if you have any questions about your coverage.
  • Privacy policy: We take your privacy seriously and follow strict HIPAA guidelines to ensure the confidentiality of your personal and medical information. Please let us know if you have any concerns about your privacy or would like to review our privacy policy.
  • Arrival policy: Please arrive on time for your appointment to ensure you receive your session’s full benefit. If you arrive late, we may need to reschedule your appointment or adjust the length of your session to accommodate other patients.
  • Communication policy: We encourage open and honest communication with our patients and welcome any questions or concerns you may have about your treatment plan or progress. Please let us know if there is anything we can do to improve your experience.
  • COVID-19 policy: If you have been exposed to the COVID-19 virus or are experiencing any COVID-19 symptoms, please reschedule your appointment with our front desk so that we can maintain a safe, healthy environment for our patients and employees.

At Revive Physical Therapy, we are committed to providing excellent care with minimal fuss. If you have any questions or concerns about our office policies, please do not hesitate to contact us.

Will my insurance cover the cost of treatment?

In some cases, yes. It’s important that you check with your insurance provider to understand what services they can cover.
We also offer a range of payment options, including cash-based options if your insurance doesn’t cover treatment or only covers a portion of it. Our clinic will work with you to assess your insurance benefits and determine your payments at each visit.

For more information, please see our insurance page, and don’t hesitate to contact our Burgaw or Wallace, NC clinic with any questions. Our knowledgeable staff will gladly assist you.

I do not have insurance. Can I still receive physical therapy?

At Revive Physical Therapy, we believe everyone deserves access to quality healthcare, and our clinic will never turn a patient away. We offer cash-based options for patients without insurance, which you can discuss with our front desk staff.

Healthcare costs can be a concern, and we strive to provide affordable options for all patients. Please do not hesitate to contact us with any questions or concerns.

How can I pay for each session?

Our policy is to collect payment at the time of service to ensure a seamless experience for all patients. We also provide payment options based on your unique circumstances and accept various methods of payment, including the following:

  • Cash
  • Check
  • Credit card
  • Debit card

If you have insurance, please contact your provider to better understand your coverage, copayments/coinsurance, and overall plan requirements. Our staff will also assess your benefits and inform you of your payments at each visit.

Please contact our Burgaw or Wallace, NC clinic to learn more about our payment policies and options.

How can I schedule an appointment?

At Revive Physical Therapy, we want you to accomplish your goals–and that means regularly attending your sessions. To help ensure you’re keeping up with your therapy, we offer a variety of appointment times to fit your schedule, including both mornings and evenings. Plus, our scheduling process is quick and easy.

Our clinic is conveniently located in Burgaw and Wallace, NC, and our expert staff is always happy to help you schedule your appointment. You can call us in Burgaw at (910) 789-4770 or Wallace at (910) 285-7388 or request an appointment by clicking here.

We’re here to help you optimize your health and fitness–so schedule your initial appointment today!

How long should each appointment take?

We provide customized, evidence-based care to all of our patients. To that end, your first visit will last between 1 hour and 1 hour and 15 minutes to give our therapists time to conduct a detailed physical assessment, learn more about your specific needs, and develop a personalized treatment plan. Follow-up visits usually range from 45 to 60 minutes.

The number and duration of visits will depend on your individual needs. We recommend attending more frequent visits in the initial stages of therapy to maximize your progress, as discussed with your therapist.

As you advance through treatment, you will generally see your therapist two to three times per week, with fewer weekly visits and more extended periods between meetings.

The team of experts at Revive Physical Therapy is committed to helping you achieve your fitness and performance goals through regular physical therapy sessions.

Do you treat my condition at your clinic?

At Revive Physical Therapy, our evidence-based physical therapy services treat various conditions and ailments. Our highly-trained, expert therapists specialize in musculoskeletal and neurological conditions and will help you achieve the results you’re looking for.

We treat a variety of conditions, including but not limited to:

  • Sports injuries
  • Sports and athletic conditioning
  • Post-surgical rehabilitation
  • Pre-surgical treatment (“pre-hab”)
  • Back pain
  • Neck pain
  • Shoulder pain
  • Knee pain
  • Hip pain
  • Arthritis
  • Balance and coordination issues
  • Neurological disorders such as stroke or Parkinson’s disease
  • And more

If you are unsure whether we treat your specific condition, don’t hesitate to contact us; we will be happy to discuss your options and determine whether physical therapy is right for you.

At Revive Physical Therapy, we are committed to helping you achieve optimal health and wellness. Contact us today to schedule an appointment and start your journey toward optimal fitness, performance, and overall health.

Can my physical therapist diagnose me?

Firstly, it’s essential to understand what a diagnosis is. Essentially, it’s a process by which an expert identifies the cause or nature of a disease, disorder, or other medical condition. This process typically involves collecting information about a patient’s symptoms, medical history, and physical examination results.

Physical therapy aims not to find a diagnosis but to help you optimize your health and fitness. While a diagnosis plays an essential role in this process, it’s not the main focus of a physical therapy visit. A diagnosis may help our experts to better understand your symptoms, but ultimately, our goal is finding solutions to your concerns.

To do that effectively, our physical therapist will start with a comprehensive physical examination and health history, including learning about the diagnoses you’ve received. In addition, we’ll collaborate with physicians to confirm or explore potential contradictions to a diagnosis, ensuring the accuracy of your diagnosis and the appropriateness of your treatment plan.

You can trust the team at Revive Physical Therapy to consider any conditions you’ve been diagnosed with, alongside other key factors, when they develop your customized treatment plan. We’re committed to examining your specific circumstances as we work through your physical therapy!

How can I tell if I will benefit from physical therapy?

Physical therapy can strengthen your muscles, increase your endurance, improve your range of motion, help you avoid a sedentary lifestyle, and much more! In short, physical therapy offers a wealth of benefits for anyone looking to get and stay active.

Depending on your situation, physical therapy may be the only solution you need, or your physical therapist at Revive Physical Therapy will be part of a collaborative team with multiple healthcare professionals. Either way, our experts will get a full picture of your needs before developing a scientifically-backed treatment plan tailored just for you.

If you think you might benefit from physical therapy, contact us today to request an appointment and learn more about your options!

When will I start to see results?

We know how anxious you are to see the results of your therapy. Unfortunately, there isn’t any one-size-fits-all answer to this question. Your timeline can vary based on your health and fitness levels when you started, whether or not you’re recovering from an injury, the severity of your condition, and much more.

It’s also important to understand that physical therapy, as a rule, is not a quick fix but a process that takes time, effort, and dedication. You may start to feel some improvement in your symptoms after a few sessions, but it may take weeks or even months to achieve optimal results.

We can guarantee that our therapists will explain the process to you every step of the way. We’ll keep detailed records of your condition, symptoms, treatments, and overall progress to ensure you’re advancing the way we expect. If something isn’t working, we’ll work to find a solution that does.

If you have any questions about your treatment plan or physical therapy timeline, please do not hesitate to discuss them with our experts. The more we know about your experience with treatment, the better we can tailor our approach to maximize your efforts!

Do treatments hurt?

If you exercise regularly, you’re likely familiar with the concept of “good” pain (such as muscles burning from fatigue) and “bad” pain (such as a sharp, shooting pain in your joint). Physical therapy operates in much the same way.

While our physical therapists are not purposefully trying to hurt you, there may be times when a treatment triggers a temporary pain response. But like a fatigued muscle, that pain response is a normal part of the process. A bit of pain now will lead to improved movement in the long term.

It’s especially important to keep the concept of normal versus abnormal pain in mind if you’re recovering from surgery. You’ll likely experience some pain as you work to restore strength and range of motion in your recuperating muscles–but this type of pain will ultimately reduce your overall pain levels and promote your mobility.

Similarly, you may have begun avoiding specific movements if you’re experiencing imbalances or impairments in your musculoskeletal system. As you start to perform those movements again, you may experience some initial discomfort.

It’s vital that you communicate any pain or other sensations you experience during treatment to your physical therapist. This information helps us fully understand your progress and allows us to make necessary adjustments or other modifications.

How is my progress tracked?

Because we take an evidence-based approach to physical therapy here at Revive Physical Therapy, tracking your progress is a significant part of our process! Keeping good records is essential to understanding if your treatment is working as intended or if we need to make any adjustments.

We’ll track changes in your physical capabilities, functional movements, and overall fitness to ensure you progress. Depending on the reason for your treatment, we’ll likely track most of the following:

  • Heart rate and blood pressure
  • Range of motion
  • Strength (i.e., power, speed, endurance)
  • Functional mobility
  • Coordination and agility
  • Specific movements, such as squatting, lunging, or running

We’ll also track any impairments you might be experiencing, such as pain or swelling.

Our therapists will help you set specific, realistic goals for your therapy sessions so you have a complete picture of what exactly you’re working toward. We’re committed to helping you achieve optimal results in your performance, function, and overall health.

Why does physical therapy take longer than expected?

We know you’re eager to get back to the activities you love. Unfortunately, physical therapy can be a slow process, depending on the reason for your treatment. Our evidence-based approach means we’re always looking for the best, most proven options, but some impairments and injuries simply take a long time to rehabilitate.

It’s also important to remember that at Revive Physical Therapy, we’re treating the cause of your pain, not the symptoms. Because our treatments aren’t just superficial, it’s understandable that some may take longer than expected.

Our therapists will work with you to find a solution that works as quickly as possible without sacrificing safety. One factor that can help speed up your recovery is actually–you! By attending your scheduled therapy sessions and following your therapist’s instructions (such as completing at-home exercises or taking a break from intensive training), you will start to see improvements.

Our team wants to see you succeed. We’re committed to helping you optimize your fitness and accomplish your goals. Whether your treatment takes a few weeks or several months, you can rest assured that every approach we take is backed by science and proven to work.

Can I continue seeing a therapist even when I feel better?

The short answer is–Absolutely! In fact, at Revive Physical Therapy, we actually encourage you to continue seeing your physical therapist even after your symptoms appear to have resolved.

Why? Because often, even though you feel better, you may still not be fully rehabilitated. Furthermore, regular physical therapy can prevent future injury or pain while helping you optimize your overall physical performance and function.

Physical therapy is a comprehensive and ongoing process, not a one-and-done. Even after you’ve completed your initial round of treatment, our therapists can help you develop a personalized maintenance plan that ensures you’re continuing to maximize your potential, even after your recovery.

Here’s an example of maintenance plans that allow you to continue enjoying physical therapy’s many benefits:

  • Your therapist assigns you a series of specialized at-home exercises so you can continue to strengthen your muscles and improve your range of motion.
  • You come in for a re-evaluation after a month to ensure your home exercise program is working as intended.
  • You schedule check-in appointments at regular intervals (such as every six months) to ensure you haven’t regressed and to address any new developments.

Our therapists will also develop a return-to-activity schedule so you can safely return to your favorite sport or workout program without risking reinjury. A return-to-activity schedule involves gradually increasing the intensity of certain movements until you can operate as usual.

The physical therapists at Revive Physical Therapy are here to help you succeed–even after you’ve completed your treatment. To get started, request an appointment today!